DUCKHAM MERIDIANGROUP
Use Cases

How DMG Software Fits Your Organisation

Example scenarios showing the quality, safety, cyber, HR and compliance problems our software is designed to solve in manufacturing, technology, logistics, facilities, healthcare and growing businesses.

These are illustrative scenarios, not customer stories. We will publish real case studies once our launch partners have results to share.

Find the Most Relevant Use Case

Describe your organisation and challenges, and we'll point you to the closest scenario

Controlling quality across multiple manufacturing sites

Manufacturing & EngineeringQMS

The Typical Challenge

Non-conformances are logged in spreadsheets at each site, corrective actions stall without clear owners, and the same findings resurface at every ISO 9001 surveillance audit. Supplier quality, calibration and training records sit in different places.

How DMG Helps

QMS brings quality records into one platform shared by every site. Non-conformances can be raised where they happen, CAPAs are assigned with owners and due dates, and supplier, calibration and training records sit under a single audit trail.

Features Used

Non-conformance reporting
CAPA workflows with owners, due dates and escalation
Supplier quality and calibration records
Document control with version history

Working towards ISO 27001 in a growing software business

Technology & SaaSQMS

The Typical Challenge

Enterprise customers ask for evidence of information security management. Policies live in wikis, risk assessments are out of date, nobody owns the Statement of Applicability, and security questionnaires take days to answer.

How DMG Helps

QMS gives the team a structured home for an ISO 27001 management system: policies with approval workflows, a live risk register, control mapping, internal audit scheduling and supplier reviews, with evidence kept in one place for the certification body.

Features Used

Policy management with approval workflows
Information security risk register
Control mapping and Statement of Applicability
Internal audit scheduling and evidence

Joined-up stock, incident and quality records across depots

Logistics & Supply ChainOrbis ERP + QMS

The Typical Challenge

Each depot keeps its own stock spreadsheets and incident logs. Near misses are discussed but not recorded, corrective actions are never followed up, and leadership has no central view of stock or operational risk across the network.

How DMG Helps

Orbis ERP gives every depot one live view of multi-location stock, purchasing and goods-in, with mobile scanning. QMS records incidents and near misses, tracks corrective actions to closure and holds the supporting documents and ISO 45001-aligned records.

Features Used

Multi-location stock and goods-in
Incident and near-miss reporting
CAPA tracked from raised to closed
Network-wide dashboards for leadership

Standardising safety huddles in a healthcare setting

Healthcare & Life SciencesCareTower

The Typical Challenge

Safety huddles vary from ward to ward. Paper notes mean risks get lost and actions go untracked, and senior leaders have little visibility of safety concerns at team level.

How DMG Helps

CareTower standardises huddle templates across teams, produces a daily digest for senior leaders and flags risks for escalation, so concerns raised at the start of a shift are recorded and followed through.

Features Used

Configurable huddle templates
Automated daily digest reports
Real-time risk flagging and escalation
Audit trail of discussions and actions

Spotting cyber threats without a security team

Professional Services & SMEsCyberThread

The Typical Challenge

A 40-person firm relies on one IT manager and an outside support company. Nobody watches the network out of hours, alerts from different tools are hard to interpret, and the cyber-insurance renewal asks for evidence of monitoring that the business cannot easily produce.

How DMG Helps

CyberThread connects with a one-line installer and watches network and Microsoft 365 activity around the clock. Alerts arrive in plain English, responses such as blocking an address or isolating a machine are approved from Teams or Slack, and an overnight AI analyst leaves a morning briefing, with tamper-proof evidence kept for insurers and auditors.

Features Used

One-line installer, no extra hardware
Plain-English AI alerts
Automatic response approved from Teams or Slack
Insurance readiness score and evidence chain

Keeping right to work and HR records inspection-ready

Hospitality, Retail & Growing EmployersWorkThread

The Typical Challenge

A multi-site employer with high staff turnover keeps right to work copies in email and shared drives. Visa expiry dates are missed, holiday pay for irregular-hours staff is calculated by hand, and disciplinary cases are run differently by each manager.

How DMG Helps

WorkThread guides managers through right to work checks and reminds them before follow-up checks are due, calculates leave accrual for irregular-hours workers, and runs disciplinary and grievance cases step by step in line with the ACAS Code. Every action is recorded in an audit log that can be exported as an inspection pack.

Features Used

Right to work checks and follow-up reminders
Holiday pay and leave accrual
ACAS Code case workflows
Law change tracker and inspection pack export

Getting risk assessments done and reviewed across sites

Facilities Management & ConstructionRiskThread

The Typical Challenge

A facilities team looks after a dozen buildings. Risk assessments are Word documents of different ages, actions from them are rarely followed up, reviews slip past their due dates, and contractors arrive with RAMS that nobody has time to check properly.

How DMG Helps

RiskThread starts each assessment from a UK or EU template or an AI draft of the hazards, scores them on a 5×5 matrix and turns every control into an action with an owner and due date. Assessments move through review and approval with an audit trail, reminders flag when reviews are due, and QR briefings let workers confirm they have read them on site.

Features Used

Templates and AI hazard drafting
5×5 risk matrix with residual risk
Actions with owners and due dates
Approvals, review reminders and QR briefings

Checking a website for cookie, privacy and accessibility gaps

Any Business with a WebsiteComplianceCheck

The Typical Challenge

A small business has had its website built and changed by several agencies over the years. Nobody is sure whether analytics load before visitors consent, whether the privacy policy is complete, or how accessible the site is, and a full manual audit feels expensive.

How DMG Helps

ComplianceCheck scans the site in about a minute and scores cookie consent, accessibility, security, SEO and the privacy policy out of 100. The AI fix assistant explains each issue in plain English, the PDF report can be shared with whoever maintains the site, and weekly monitoring flags any drop after future changes.

Features Used

Trackers that load before consent
Accessibility and security checks
Privacy policy review
AI fix guidance and weekly monitoring

What We Can Show You Today

We're a young company, so we'd rather show you what's real than invent results.

Ten products available today

Orbis ERP, SafeThread, QMS, Regulyse, CyberThread, WorkThread, RiskThread, ComplianceCheck, PTA Hive and Family Centre are available now, most with a free trial or free plan, so you can try the software before you talk to us.

See plans and pricing

Built by an operations leader

DMG was founded by an operations and supply-chain leader with more than 20 years in supplier management, product management and NHS commercial roles, so our software is shaped by real operational problems.

About DMG

Standards-led design

Our products are designed around recognised standards and regulations such as ISO 9001, ISO 27001, ISO 45001 and the Building Safety Act, so the records you keep map to what auditors and regulators ask for.

ISO compliance guide
Early-adopter programme

Become a Launch Partner

We're looking for a small group of organisations to help shape CareTower, QMS and our other products. In return, you get preferential pricing and close support from our team.

  • Discounted early-adopter pricing for your first year
  • Direct input into the product roadmap
  • Hands-on onboarding and configuration support from our team
  • The option to feature as a published case study once you have real results